What kind of software program can I use to do computer training over the internet?
May 25, 2010 by
Filed under Computer Training
Would Microsoft Netmeeting be the best thing to use? I want something that I can setup on my end, and my customer can login on their end and see me my mouse clicking and moving around on the screen. They will obviously need to have a speaker phone in order to hear me talking. Also, at the end of each lesson I want to somehow switch things around so I can see their mouse clicking and moving around on the screen.
That will allow me to quiz them and ensure they are doing the steps correctly.
Netmeeting will permit you to accomplish what you want. You just need to enable desktop sharing. When you want to be the ‘instructor’, you will share your desktop with the student. When you want to watch what the student does, you will need to let the student enable desktop sharing. Just be aware that bandwidth is a critical consideration… both of you should be on broadband (DSL or cable modem) and should have similar configuration.
If your student does not have the same software on his/her computer, and will be executing the actual mouseclicks and data entry on your computer, you will need to grant them control of your screen through Netmeeting.
I hope this is helpful information. I can help you through the settings, if required.